Privacy Policy
The types of personal information we collect, and share depend on the product or service you have with us. This information can include:
• Social Security number and credit history
• Credit scores and employment information
• Income and purchase history
For online and mobile banking services we may collect the following information through our mobile applications or websites. The information we or others on our behalf may collect through the online tracking technologies described above includes:
• Internet Protocol (IP) Information: your IP address, which is a unique identifier for your device, and related information, such as your internet provider and general geographic location
• Mobile Network Information: carrier name and phone number
• Other Online Identifiers: unique identifiers (IDs) that allow us or others to recognize you or your device online, such as hashed email addresses, hashed phone numbers, hashed names, device IDs, user IDs, cookie IDs, and advertising IDs; hashed member data, such as emails, name, phone number
• Browser Information: your browser type (e.g., Chrome, Firefox), version and configuration
• Device Information: details about your computer, mobile phone or other electronic devices, including operating systems, display/screen resolution and other device settings
• Online Activity Information: information about your activity on our Sites and third-party sites, such as what you search for, which pages you visit and when, the links you click, how often you visit and the time you spend on each page, and your navigation patterns
• Referrer Data: information about how you search for our website and the URL for the website you visit before arriving at our website
• Cookie Settings: information about your settings for accepting or blocking cookies
• Geolocation Information: your general geographic location (e.g., city, state or country) and if you grant permission, your device’s latitude and longitude
• Preferences: your language and notification preferences and other settings you’ve chosen
• Marketing Data: information on which advertisements or other online content from us you view or interact with
• Electronic Communications Information: whether electronic communications from us are opened and how you interact with these communications
• Cross-Device/Browser Data: information about likely connections among different browsers and devices that you use, such as whether 2 devices are associated with you
• Analytics Data: information about your browsing and application activities over time and across websites and applications
When you are no longer a member, we continue to share your information as described in this notice.
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Ascension Credit Union chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information | Does Ascension Credit Union share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus | Yes | No |
| For our marketing purposes – to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For our affiliates’ everyday business purposes – information about your transactions and experiences | No | We don’t share |
| For our affiliates’ everyday business purposes – information about your creditworthiness | No | We don’t share |
| For nonaffiliates to market to you | No | We don’t share |
Questions? Call 225-621-2800 or go to https://ascensioncu.org/contact
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secure files and buildings.
We collect your personal information, for example, when you:
• Open an account or apply for financing
• Use your credit or debit card or pay us by check
• Make a wire transfer
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Federal law gives you the right to limit only:
• Sharing for affiliates’ everyday business purposes – information about your creditworthiness
• Affiliates from using your information to market to you
• Sharing for nonaffiliates to market to you
State law and individual companies may give you additional rights to limit sharing.
Companies related by common ownership or control. They can be financial and non-financial companies.
Ascension Credit Union has no affiliates.
Companies not related by common ownership or control. They can be financial and non-financial companies.
Ascension Credit Union does not share with our nonaffiliates so they can market to you.
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Our joint marketing partners include insurance companies.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.