ON-GOING FRAUD ALERT

It has come to our attention that some individuals are attempting to exploit our members through fraudulent text messages (SMS) and phone calls, claiming to be representatives of Ascension Credit Union. These scams often involve requests for sensitive information such as account details, PINs, or personal identification information.

To ensure the safety of your accounts and personal information, please be aware of the following precautions:

Verify the Source

Be cautious of unexpected text messages or calls claiming to be from Ascension Credit Union. If in doubt, contact Ascension Credit Union directly at 225-621-2800.

Use Secure Channels

For any communication with Ascension Credit Union, use official and secure channels, such as our secure online banking platform or the number on the back of your debit/credit card.

Never Share Personal Information

Ascension Credit Union will never ask you to provide sensitive information such as passwords, PINs, account numbers, card numbers, or User IDs through text messages or phone calls.

Install Security Software

Keep your mobile devices and computers protected by installing the most recent updates to safeguard against potential threats.

Educate Yourself

Stay informed about common scam tactics and be cautious of unsolicited messages or calls.