Ascension System Upgrade

What does this mean for you?

Upgrading our computer system will allow us to provide faster processing times, increased staff efficiencies, and an enhanced member experience.

Thank you for your patience as we bring improved services to you.

Please note important System Upgrade INFORMATION and plan accordingly

NOW OPEN - CONVERSION COMPLETE

MUST RE-ENROLL for ONLINE BANKING (via a desktop) and ACCESS24 (Cellphone)

After Online Banking re-enrollment, you can download NEW Mobile Banking app for access

·         ONLINE BANKING: MUST RE-ENROLL (via desktop computer)

o    For Assistance - CALL 225-621-2800 Option #1

·         MOBILE BANKING: After Online Banking re-enrollment; Download NEW Mobile Banking app for access.

o    For Assistance - CALL 225-621-2800 Option #1

·         BILL PAY: After Online Banking re-enrollment; Must re-enter Payment / Payee’s information.

o    For Assistance - CALL 225-621-2800 Option #2

·         ACCESS 24: MUST RE-ENROLL.

o    For Assistance - CALL 225-621-2800 Option #5

CREDIT CARDS: AVAILABLE – NOT AFFECTED BY CONVERSION

ECS ENROLLMENT INSTRUCTIONS (EZCARD REPLACEMENT):

• Go to https://onlinebanking.firstdata.com/ecs/ascension-cu (in a google chrome browser)

• Click Register for Online Access

• Enter account information to set up online access

BILL PAY: Must re-enter Payment and Payee’s information